Contact
We read everything. We answer most things within two working days.
support@ultra-translator.com — billing, refunds, licence problems, anything about your account.
Something is broken in a game
Open an issue on GitHub. Tell us the game, the engine, and what you saw. If the app wrote a diagnostic file next to the game, attach it — it usually contains the answer.
Billing
Subscriptions are sold by Paddle.com, our Merchant of Record. They can handle payments, invoices and refunds directly, and so can we — write to us and we will sort it out.
Who we are
Pierre Jeffrey Sanchez Herrera
Panama